The CMA have recently made recommendations on price transparency, and legal regulators are reacting cautiously..
The Competition and Markets Authority (CMA) recently made recommendations on price transparency, calling for action plans to be published by legal regulators by the end of June 2017.
Legal regulators are reacting cautiously to these recommendations. The Solicitors Regulation Authority (SRA) is working to create an online quote generator template but have made it clear they see limits in applying rules to certain legal services. However, they did agree that the current legal service market does not work as well as it could.
Initially, only certain legal services will need to be explicitly priced, such as divorce, conveyancing and wills – with price information being clearly stated on firms’ websites.
Paul Philip, the SRA’s chief executive, said: “We want to make sure we strike a balance between making sure consumers have access to consistent, useful price information, while not over-burdening firms with over-restrictive rules.”
Research that was carried out into 365 chambers revealed that 75% of them make no reference to their fees on their website.
The Bar Standards Board (BSB) has also come out in favour of the CMA’s objectives, encouraging more chambers to use feedback to improve the services they provide to clients. They too announced they were working closely with other regulators to improve transparency and admitted the disclosure of fees would see a shift in the culture of the entire profession.
In 2014 the Institute of Chartered Accountants in England and Wales (ICAEW) became an approved regulator non-contentious probate work and has also announced that it is working with other regulators on issues including price guidelines for probate.
Clarke Bell Probate’s Transparency
Get Probate are authorised by the ICAEW to carry out non-contentious probate. We strive to give our clients a quick, professional and affordable probate service.
We have always been completely transparent about our prices (even before the CMA made its recommendations) as we believe that this is what clients want. Our website clearly illustrates our pricing structure for both our Grant of Probateservice and our Full Probateservice.
We also explain in detail our different probate services so that prospective clients fully understand what they are paying for.
For more information about our probate services, just contact us 0161 907 4044 or email@example.com